Refund policy
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days and begins after the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). Your declaration is to be addressed to
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the cancellation period.
The withdrawal period is fourteen days and begins after the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). Your declaration is to be addressed to
tonpool Medien GmbH
Im Klint 12
D-30938 Burgwedel
Email: shop@yah-z.shop
Tel: +49 5139 98 24 9 0
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the cancellation period.